This was my wife and my second time with Freya. We cannot recommend her highly enough; she has no equal. On this trip we were accompanied by our daughter, her husband and their one year old daughter; we were introducing them to Italy. When we contacted Freya and told her about our plans, she helped arrange a terrific private guide for part of our time in Rome; then arranged for one of her drivers from Florence to pick us up at our hotel in Rome and take us for an evening at a beautiful villa outside Siena she recommended; then arranged a morning tour in Siena with a wonderful private tour guide; and then had her driver take us by way of Greve to our hotel in Florence. The whole family spent the next morning with her, and then the next day, my daughter and son-and-law spent half a day with her (without the baby). Everything leading up to our arrival in Florence worked like clockwork. Freya stayed in communication; her driver was a delight to spend time with, spoke good English and was a tour guide himself as we drove on some back roads through Tuscany. In Florence, Freya was just as exceptional as she had been before. She tailored the tours so my wife and I saw some things we had not seen before, but my daughter and her husband saw the essential attractions as well. Freya’s deep knowledge, enthusiasm, humor, and warmth made our time with her a sheer delight. She makes Florence come alive. She is flexible and quickly gauges what interests people and adjusts accordingly. As a mother herself, she was very considerate of the baby and the logistics of a stroller — taking the best routes, avoiding to much time in the sun, etc. It worked out perfectly. My daughter and my son-in-law came back from beaming from their half-day with her. Freya deserves the consistent rave reviews she gets on this site. She has very high standards and, judging from her driver, the extremely high qualify of the guides she arranged for us in Rome and Siena, and her attention to detail, I have no doubt that the rest of her staff is first rate. We plan to visit Florence soon again with another of our daughters and have Freya introduce her to the city, and perhaps also explore a bit beyond the city with her.
